Return Policy - MSHIPPI

Return Policy

Please read our return policy carefully

All Sales Are FINAL

We have a non-refundable and non-cancellation policy on all of our orders.

Incorrect Address Returns

If an order is shipped to the address requested, and this order is returned due to the incorrect address entered by the purchaser, a $10 restocking fee will be applied to the order and the rest will be refunded to the credit card associated with the transaction.

Eligible for Replacement or Refund

If your purchase was made from MsHippi.com and the product received is:

  • Incorrect
  • Damaged (outside of the carrier)
  • Missing from the order

You may be entitled to a replacement or refund only if you email support@zorrillo.com within 10 days of receipt of the delivery of your order.

📦

Receive Order

10

10 Days
to report issues

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Email Us
support@zorrillo.com

Response Time

We will get back to your inquiries as soon as possible. It may take up to 3-5 business days to respond.

Important Conditions

  • All returns could be subject to a restocking fee and may be denied a refund for the shipping cost
  • MSHIPPI reserves the right to deny any refund for any reason
  • MSHIPPI stands behind the quality of our products, however, please note that cannabinoids affect everyone differently

Special Cases

Dented Cans: Dented cans are still safe to consume and do not qualify for a refund or replacement.

Cans Opened During Shipment: We will give a store credit since we can only replace four-packs and cannot mail out single cans.

Retail Store Purchases

All purchases made outside of MsHippi.com at a retail store or third-party location must be handled by that store. Please contact the retailer where you made your purchase for any issues with products bought in-store.

Need to Report an Issue?

Contact us within 10 days of receiving your order at

support@zorrillo.com

Response time: 3-5 business days